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Business skills for life in a globalised world

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Although there are no pre-requisites for this qualification, students at George Brown College must meet the following entry requirements to obtain admission in this training product:

• Have completed an Australian School level year 10, or equivalent or mature students.
• Or minimum one year of working experience at a supervisor level.
• Age of 18 years or over,
• Obtain a minimum IELTS 4.5 (or equivalent TOEFL 32-45, PTE 38–42). For exceptions, refer to our English Language Requirements Policy on our website.
• Successfully complete the Pre-Training Review

• Effective workplace relationship
• Financial records, Business resources
• Manage complaints
• Work priorities and development
• Work health and safety legislation
• Promote innovation and environmental sustainability

Potential career outcomes as a:

• Medical Receptionist
• Records Clerk
• Administrative Assistant
• Customer Service Representative
• Medical Secretary

(www.myskills.gov.au)

• BSBSUS211 Participate in sustainable work practices
• BSBOPS304 Deliver and monitor a service to customers
• BSBCRT412 Articulate, present and debate ideas
• BSBPMG430 Undertake project work
• BSBWRT311 Write simple documents
• BSBWHS311 Assist with maintaining workplace safety
• BSBXCM301 Engage in workplace communication
• BSBOPS305 Process customer complaints
• BSBTEC303 Create electronic presentations
• BSBCRT311 Apply critical thinking skills in a team environment
• BSBTWK301 – Use inclusive work practices
• BSBPEF201 – Support personal wellbeing in the workplace
• BSBPEF301 – Organise personal work priorities

Assessment may include the following methodologies:

• Interactive classroom activities
• Written reports
• Portfolio of evidence
• Case studies
• Project work
• Credit Transfer

Please refer to Student Handbook Page 12 for more information.