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Leadership skills for a rapidly changing world.
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See courses type here:
  • Certificate IV in Leadership and Management
  • Diploma of Leadership and Management
  • Advanced Diploma of Leadership and Management

Certificate IV in Leadership and Management

This course will enable you to build the skills and confidence to pursue management and supervisory roles in business.

Key study outcomes
  • A range of entry level management knowledge
  • How to demonstrate workplace leadership and professionalism
  • Promote innovation and effectiveness in a team context
  • Soft skills they need to manage a team of people
Ideal for

Potential career outcomes as a:

  • Coordinator
  • Accounts clerk
  • Customer Service Advisor
  • Office Administrator
  • Student Services Officer
  • Leading Hand
  • Supervisor
  • Team Leader
  • [BSBLDR401] Communicate effectively as a workplace leader
  • [BSBLDR402] Lead effective workplace relationships
  • [BSBLDR403] Lead team effectiveness
  • [BSBMGT402] Implement operational plan
  • [BSBFIA402] Report on financial activity
  • [BSBINN301] Promote innovation in a team environment
  • [BSBWHS401] Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • [BSBWOR404] Develop work priorities
  • [BSBCMM401] Make a presentation
  • [BSBCUS402] Address customer needs
  • [BSBMKG413] Promote products and services
  • [BSBADM405] Organise meetings

Diploma of Leadership and Management

In this course you will acquire the practical knowledge and skills required to step up and hit the ground running as a team leader or manager in a small, medium or large organisation, across all industry sectors.

Key study outcomes
  • An introduction to business management functions
  • Fundamental business skills, including financial, project and risk management, customer service
  • How to plan, organise, implement and monitor the success of teams within an organisation
  • The ability and confidence to manage a team of employees
Ideal for

Potential career outcomes as a:

  • Operations Manager
  • Sales Team Leader
  • Facilities Supervisor
  • Administration Manager
  • [BSBLDR501] Develop and use emotional intelligence
  • [BSBMGT517] Manage operational plan
  • [BSBLDR502] Lead and manage effective workplace relationships
  • [BSBWOR502] Lead and manage team effectiveness
  • [BSBCUS501] Manage quality customer service
  • [BSBPMG522] Undertake project work
  • [BSBRSK501] Manage risk
  • [BSBWOR501] Manage personal work priorities and professional development
  • [BSBADM502] Manage meetings
  • [BSBHRM512] Develop and manage performance-management processes
  • [BSBHRM513] Manage workforce planning
  • [BSBMKG507] Interpret market trends and developments

Advanced Diploma of Leadership and Management

You will gain valuable insights and knowledge about a wide range of skills for either starting up and managing a business effectively, overseeing the work of others or providing strategic leadership.

Key study outcomes
  • Planning and implementing a range of leadership and management functions
  • Using cognitive and communication skills to source information from a variety of sources and transfer knowledge to others
  • Creative or conceptual skills to express ideas and respond to complex problems
  • Effective leadership principles
  • Strategic planning
  • Application of emotional intelligence concepts
  • Risk management
  • Continuous improvement
Ideal for

Potential career outcomes as a:

  • Area Manager
  • Department Manager
  • Regional Manager
  • [BSBFIM601] Manage finances
  • [BSBINN601] Lead and manage organisational change
  • [BSBMGT605] Provide leadership across the organization
  • [BSBMGT617] Develop and implement a business plan
  • [BSBDIV601] Develop and implement diversity policy
  • [BSBHRM602] Manage human resources strategic planning
  • [BSBMGT608] Manage innovation and continuous improvement
  • [BSBMGT615] Contribute to organisation development
  • [BSBMGT616] Develop and implement strategic plans
  • [BSBMKG609] Develop a marketing plan
  • [BSBMKG608] Develop organisational marketing objectives
  • [BSBMKG603] Manage the marketing process